We are unable to offer refunds, returns, or exchanges. all sales are final. please note, reshipments, and refunds. in the unlikely event that a product arrives damaged, the customer must contact customer service within 48 hours of receipt. customers must include photos of the issue and a screenshot of your order confirmation email. to start this process please send us an email beautyroseecosmetics@gmail.com
Unfortunately, we are unable to process exchanges at this time